A complete ecosystem, not just a showcase.
Most of our clients come for a website. They leave with a platform that books appointments, sends quotes, collects payments, follows up with customers and runs operations — tailored to their trade, with no third-party subscriptions.
Four promises, on every project.
No matter how large your platform gets, these principles hold.
You own it
Your platform, your data, your code. No renting, no lock-in. We train you to be fully autonomous.
No third-party subscriptions
Booking, payments, CRM, emails, automations: all built in. No more stacking Square, Calendly, Mailchimp and the rest.
Tailored to your trade
We build the features and automations specific to your industry — not a generic template forced to fit.
A single point of contact
One human, from the first call to final training. You always know who to talk to — and it's always the same person.
A platform that grows with you.
Start where you are and add as you go. Each tier includes the previous one.
Presence
To get started: be visible and credible online.
A modern, fast, bilingual showcase site that builds trust and captures inquiries.
- Custom bilingual FR/EN site, mobile-optimized
- Local SEO + Google Business profile
- Smart forms (contact, quote request)
- Installable app (PWA)
Operations
Most chosenTo automate: booking, payments, management.
Everything in Presence, plus the tools that run the business day to day — with no third-party software to pay for.
- Online booking / appointment scheduling
- Online payments, deposits and automatic invoicing
- Online estimator or automated quotes
- CRM, customer profiles and automatic follow-ups
Complete ecosystem
To lead: a fully tailored platform, end to end.
A complete platform built for your trade: operations center, automations, AI and dashboards. You own it.
- Operations center and real-time dashboards
- Custom automations (triggers, sequences)
- Multi-channel AI assistant (email, chat, SMS)
- Team accounts, roles and industry-specific modules
Picture it. We build it in.
A glimpse of the features and automations we assemble around your trade. We combine only the ones you need — and add more as you grow.
Website & acquisition
Get found, build trust and turn visitors into inquiries.
Custom & bilingual site
A unique design in your image, in French and English, fast on every device.
SEO & local visibility
Google ranking, structured data and business profile so you're found in your area.
Smart forms
Quote requests, contacts and surveys that land straight in your CRM.
Blog & landing pages
Content that drives traffic and targeted pages for your ad campaigns.
Chat & messaging
A live or automated chat channel to answer visitors on the spot.
Booking & appointments
Let clients book 24/7 while your calendar fills itself.
Online booking
Clients pick an available slot in real time — no email back-and-forth.
Hours & availability
Business hours, time off, rotating schedules and personal blocks: you stay in control.
Multi-staff & resources
Booking per employee, room or piece of equipment, with separate calendars.
Auto confirmations & reminders
Confirmation, reminder and cancel button sent automatically — fewer no-shows.
Deposits at booking
Collect a deposit or full payment at booking to secure the appointment.
Quotes & estimating
From prospect to signed contract, with no re-entry or delay.
Instant online estimator
Clients get a ballpark price in a few clicks — you get a pre-qualified lead.
Automated quotes
Generate a professional, bilingual quote from your service catalogue.
E-signature
Clients approve and sign the quote online, on their phone, in seconds.
Automatic follow-ups
Unanswered quotes are followed up automatically, at the right time, so nothing slips.
Payments & invoicing
Get paid faster, invoice automatically, with no commission on your sales.
Online payments (card, Interac)
Card, Apple Pay, Google Pay and Interac — secure checkout without a costly middleman.
Automatic invoicing + QC taxes
Every sale generates a bilingual PDF invoice with GST/QST calculated, sent to the client.
Recurring payments & subscriptions
Subscriptions, monthly plans and payment schedules charged automatically.
Financial reports
Revenue, expenses and taxes brought together for your accounting, exportable in one click.
Store & commerce
Sell online 24/7, with no per-sale commission and no product cap.
Full online store
Unlimited catalogue, smart search, filters, a smooth cart and secure checkout.
Real-time inventory
Live stock levels, low-stock alerts and variants — no spreadsheet to maintain.
Promo codes & loyalty
Discounts, gift cards, loyalty points and referrals to bring customers back.
Delivery & pickup
Configurable delivery zones, in-store pickup and click & collect.
Operations & dashboard
One screen to run the whole business, live.
Operations center
Your key numbers, requests, appointments and tasks in a single dashboard.
Task & project management
Track every file, from first contact to delivery, with clear stages.
Team scheduling
Assign work, manage schedules and track your team's timesheets.
Routes & field jobs
For field services: work orders, routes and job tracking.
Customer relationship & CRM
Know every customer and follow up at the right time, forgetting nothing.
Customer profiles & history
A client's full history — purchases, appointments, messages — in one place.
Sales pipeline
See prospects by stage and focus on those ready to sign.
Segments & lists
Group customers by interest, region or status for targeted communications.
Client portal & member area
A space where clients view invoices, appointments and documents self-serve.
Automations
Let the platform do the repetitive work for you.
Sequences & follow-ups
Welcome emails, quote follow-ups and reminders sent on their own, at the right time.
Custom triggers
One action triggers the next: new lead, payment received, status changed…
Context-aware automations
React to weather, season or an event to reach the right customers.
Internal workflows
Automated approvals, assignments and team reminders so nothing falls through the cracks.
Artificial intelligence
An assistant that answers, sorts and suggests — even while you sleep.
AI assistant / concierge
Answers your clients' frequent questions by email, chat or SMS, 24/7.
Lead sorting & qualification
Each request is summarized, prioritized and routed to the right person automatically.
Assisted writing
Generate descriptions, replies and follow-ups in the client's language, ready to send.
Suggestions & forecasts
The platform spots trends and suggests the next high-impact actions.
Communication & notifications
The right message, on the right channel, at the right time.
Push notifications
Real-time alerts on your phone: new lead, payment, appointment.
Transactional emails & newsletters
Confirmations, receipts and newsletters sent from your platform, without Mailchimp.
SMS & text reminders
Reminders and confirmations by text, where your clients actually read them.
Always in the client's language
Every communication goes out automatically in French or English based on the client.
Marketing & growth
Bring customers back and turn them into advocates.
Google reviews & reputation
Automatically invite happy clients to leave a review after a purchase or appointment.
Loyalty & referrals
Points, rewards and referral codes to grow the value of each customer.
Targeted campaigns
Send the right offer to the right segment, at the right time, straight from your CRM.
Analytics & conversions
Know where your clients come from and what makes them convert, with no external tool.
Team, ownership & autonomy
A platform you truly own that grows with your team.
Team accounts & roles
Employees, salespeople and managers with permissions and partitioned data.
Commissions & performance
Automatic commission calculation and performance tracking for each member.
Ownership & no third-party subscriptions
Your platform, your data. Clear hosting, no renting of external tools.
Training & human support
We train your team and stay available — in French — for your tool's evolution.
Security & compliance
A solid platform, protected and compliant with Quebec law.
SSL, backups & updates
Secure certificate, automatic backups and continuous security patches.
Law 25 / GDPR compliance
Consent banner, privacy policy and compliant data handling.
Granular roles & permissions
Each member sees and does exactly what you allow, nothing more.
Activity log (audit)
Who did what and when — a clear trail for security and accountability.
Two-factor authentication
An extra layer of protection for sensitive access.
Integrations & data
Your platform connects to your tools — and your data stays yours.
Connect your tools
Accounting, Google, social media, shipping… we connect what you need.
Calendar sync
Your appointments sync with Google, Apple or Outlook Calendar.
Data import / export
Bring in your existing data and export everything, whenever you want.
API & webhooks
Wire the platform to any other system, today or tomorrow.
Multi-location & growth
A platform that scales with you, from one location to many.
Multiple locations / outlets
Run multiple addresses, teams and inventories from one account.
Multi-currency & regional taxes
Sell beyond Quebec with the right currencies and taxes.
Multilingual beyond FR/EN
Add more languages if your audience needs them.
Consolidated dashboards
A bird's-eye view of every location, at a glance.
Content & media
Showcase your work and resources, without depending on anyone.
Gallery & portfolio
Present your work, products or projects with polished visuals.
Testimonials & reviews
Show the social proof that reassures and convinces visitors.
FAQ & knowledge base
Answer frequent questions and cut down support calls.
Protected resources & downloads
Guides, documents or files reserved for your clients or members.
Performance & accessibility
Fast, accessible and flawless on every device.
Speed & Core Web Vitals
Near-instant loading — better for your clients and for Google.
Accessibility (WCAG)
Usable by everyone, including people with disabilities.
Flawless on every screen
Phone, tablet, desktop: the same polished experience everywhere.
Offline mode (PWA)
Keeps working even on a weak or missing connection.
An ecosystem tailored to your industry.
We start from your real operations, not a template. A few examples of what we can assemble.
Let's map out your ideal platform together.
A discovery call, then a clear proposal with a living mockup of your future ecosystem. No commitment.